Privacy policy

1. Introduction

At OPINIQ LTD (hereinafter referred to as the ‘Company’, ‘us’, ‘we’, ‘our’) we value your privacy and the importance of safeguarding your personal data. This Privacy Policy document (hereinafter referred to as the ‘Policy’) describes how users’ information is collected and recorded when they visit website https://opiniq.com/ (hereinafter referred to as the ‘Website’) owned and operated by the Company. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.

Your Consent: By using the Website or any services or products of the Company, you hereby unconditionally give us your consent to the Policy, authorize us to process your personal data according to this Policy and accept to our Terms of Service.

This Policy outlines the categories of data collected and maintained by the Company, in its capacity as a data controller, the purposes for which such data is collected, and the categories of individuals to whom such data may be disclosed.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the terms of the Policy, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) and Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 and the relevant provisions of the Cypriot Law {n. 125(I) of 2018}.

This Policy applies to the Company, websites, domains, applications, services, and products. This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

2. What information does the Company collect?

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. We follow a standard procedure of using log files. These files log users when they visit Website. All hosting companies do this and a part of hosting services’ analytics. The data collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any data that is personally identifiable. The purpose of the data is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

We collect personal data, which includes information that pertains to an individual and enables their identification, such as name, telephone number, and email address. More specifically, users to the Website may be requested to voluntarily provide their personal data when submitting a request through the Website.

We do not knowingly collect Personal Data from children under the age of 18 Years.

3. How does the Company collect your Personal Data?

3.1. Data collected from the data subjects themselves or third parties.

Each visit to the Website does not necessarily require you to provide any personal data. However, in several cases, it may be necessary for you to provide specific information, including personal data, as indicated in the relevant data entry sections on the Website. For example, the most common instance in which the Company collects your personal data is when you request a consultation or callback.

The data collected through the Website can also be combined with data provided in other instances, such as when submitting an order application by telephone. Personal data provided to the Company in such cases may be integrated into the existing database and stored to facilitate the management of your data.

3.2. Data collected with the use of ‘Cookies’

A ‘cookie’ is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

On the Website, we use ‘cookies’, which are used to store information about your Website browsing including your preferences, and the pages on the Website that you accessed or visited. The primary goal of using ‘cookies’ is to enhance your experience as a user or customer of the Website.

By accepting this Policy, you also give your consent to the use of ‘cookies’ used on the Website.

4. For what purpose does the Company collect the Personal Data?

The data, whether of a personal or non-personal nature, collected by the Company from you, serves the following purposes:

4.1. Advertising / Marketing

The Company may use data for analysis and marketing communications with you regarding events, benefits, discounts on products, and services. You can opt not to receive such messages the first time you provide your personal data to the Company, and you can also declare your preference not to receive them at any time thereafter.

4.2. Improvement and Adaptation of the Website:

The Company will utilize this information solely for the purposes for which it was collected, such as providing you with information about events and benefits as its clients. It will also be used to tailor the content of the Website to your requirements and enhance its structure, updates, and dynamics.

4.3. Offers by third parties:

With your explicit consent, the Company may facilitate the sending of promotional messages from other companies with which it collaborates, provided they are carefully selected and adhere to this Policy.

5. Do we share your Personal Data with third parties?

The Company does not disclose, transfer, or sell your personal data to any third party, except for reputable companies to which we may outsource certain tasks for the purpose of operating the Website and processing your applications. However, we assure that these parties are required to adhere to appropriate safety measures and maintain the confidentiality of such data, while also operating under the instructions and directions of the Company.

The Company may disclose personal data when required by law, or when necessary to protect or defend the interests of its own and yours.

6. How safe is your Personal Data?

The Company is dedicated to safeguarding your personal data. We take all reasonable technical and organizational measures to ensure the security and protection of your personal data, preventing unauthorized access, use, alteration, and unlawful destruction.

6.1. To protect your Personal Data:

Access to your personal data is restricted to authorized employees for the purpose of providing you with our services.

The Company has implemented physical, electronic, and organizational measures in accordance with all relevant regulations to protect your personal data.

6.2. How long do we store personal data?

According to the requirements of Article 5(e) of GDPR the Company only keeps users’ personal data for the duration necessary to process it according to this Policy. The Company will then either delete it or anonymize them, so it does not identify users. The Company treats data differently depending on what it is used for, but the users can ask the Company to delete their personal data at any time. No matter how long the retention period, the users can ask The Company to delete their personal data in certain circumstances.

6.3. To get access to your personal data:

You have the right to access your personal data, to object to its collection and processing, to request the corrections of any inaccuracies, and the deletion of such data. You may also revoke your consent for collection and processing of the data without any retroactive effects. In particular, regarding your consent to receive informational/promotional messages included in our newsletters, visitors/customers may request to stop receiving these messages at any time.

Upon your request, you may receive an explanation regarding the processing of your personal data and confirmation that all relevant parties have been informed of your request for information, changes, or deletion, as appropriate. The Company will make every effort to fulfill these requests within a reasonable timeframe.

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

7. Changes

The full text of the Policy is always available to all visitors on the Internet on the Website athttps://opiniq.com/privacy-policy/.

The Company reserves the right to modify the content of the Policy once in a while, without prior notice and at its sole discretion in order to reflect the procedure for ensuring the safety of personal data in force at a particular point in time. The new edition of the Policy comes into force from the moment it is posted on the Website. Therefore, each time you visit the Website, you have to comply with the terms and conditions of the currently applicable the Policy. We recommend reviewing this Policy every time you use the Website to ensure your agreement with it.

8. Contact Us

To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, you can reach out to us via email at info@opiniq.com or by phone at +357 95 996 660.

If you have questions or require more information or clarification about this Policy, please do not hesitate to contact us online at info@opiniq.com or write to us at Krinou 3, THE OVAL BUSINESS CENTRE, 4th floor, office 401B, Agios Athanasios, 4103 Limassol, Cyprus.

We may update the address for notices to us by posting a notice on this Website. Notices provided by personal delivery will be effective immediately once personally received by an authorized representative of the Company. Notices provided by courier or registered or certified mail will be effective once received and where confirmation has been provided to evidence the receipt of the notice.